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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sequence (Automated Em...
Customer experience | Sales, Customer Insights,...
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Sequence (Automated Email) - User Unable to Send Automated Emails

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Posted on by CanadianMoose 5

Hello! 

We have a user that is unable to send automated emails as part of sequence. Other users are able to fire off the automated email without any errors. 

Is there a personal email setting that we are overlooking that would enable the user to send automated emails through sequences? 

Thank you!

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