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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Email Sales Invoice in...
Microsoft Dynamics AX (Archived)

Email Sales Invoice in Batch

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Posted on by Adrianne Johnson 40

Hello,

I have been trying to email sales invoice in a batch but I have not been able to get it to work correctly. The batch will run, the invoice will post, but the invoice is not emailed. 

I have followed all of the steps from this post. http://blogs.msdn.com/b/axsupport/archive/2013/02/05/emailing-customer-invoices-from-a-batch.aspx 

Any help is appreciated. 

Thanks. 

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I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 237,892 Most Valuable Professional on at

    You should collect more information to understand whether AX doesn't try to send any e-mail (because of a wrong setup in AX), or it actually tries but it fails (e.g. it can't connect to the SMTP server or it refuses the message).

  • syed baber Profile Picture
    syed baber 11,633 on at

    Hi Adrianne,

    Are you getting any errors when the invoice is not emailed? Have you verified that the SMTP server settings are correct and you are able to send email using those settings. Perhaps, you can try to send a test email using those setting from an X++ job to verify if the settings are ok.

    Please verify and let me know if you have further queries.

    Thanks,

    Baber.

  • Adrianne Johnson Profile Picture
    Adrianne Johnson 40 on at

    The reason I was not able to send batch emails is because we are using office 365 for emailing. Office 365 requires SSL security which is not standard in AX. Our developer had to make a small customization/modification to allow AX to use SSL security.  

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