Hi,
We have an issue where we have vendors who have payment terms, where they get discounts if they pay by a certain date. A specific example is as follows:
Vendor has four invoices
The document and posting date is 3/15/19
The payment discount date is 3/30/19
The discount is 2%
We cut a check with a document date and posting date of 3/20/19
The check remittance shows all four invoices as taking a discount. The net check amount is the total of the invoice amounts less discounts.
However, when drilling back on the vendor ledger entries, we see that one of the invoices is still open. The open amount is the amount of the discount that was shown as taken on the check. So obviously there is a big issue here.
I have not been able to replicate this issue in their sandbox environment, using the same vendor, invoices, and checks.
This appears to be some sort of bug, or perhaps an issue with their checks. Has anyone heard of this type of issue?
Thanks,
Steve