Relate to Loyalty card D365

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Posted on by Kieuo@nh123

Hi everyone,

Im studying myself in D365 for Retail, in Loyalty card. When I performed transaction in POS, I had entered the customer loyalty card code to earn points. But I checked in backoffice, I didnt see this points after performing transaction. Does it need to do anything form POS to Back office, such a synchronization,..?

Can you give me how to solve it, please?

Many thanks!

Oanh Dao!

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Point-of-sale Functionality

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Oksana Kovaliova 3,595 on at

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RE: Relate to Loyalty card D365

Hi, it can be that collection of loyalty points does not happen in real time - don't you have flag 'Post loyalty points in batch' enabled in Retail parameters?