Email Functionality in AX2012 R2

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Posted on by Community Member

Hi AXperts,

Happy New Year to you all.

I want to be able to send my customer invoices to my customers directly via email without having to save them to my desktop and then send them out manually.

I followed the steps mentioned in this link :

https://technet.microsoft.com/en-us/library/aa834374.aspx?f=255&MSPPError=-2147217396

But for some reason, the invoices are still not being sent.

Anybody who has done this and might be able to share insights or any other links / documents around the same?

Thank you so much :)

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Juan Rafael 405 on at

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Hello Nidhi.

Review Email status Mail ( Click System administration > Periodic > E-mail processing > E-mail sending status ) and Batch

Regards,

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Sohaib Cheema 49,434 User Group Leader on at

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kindly go through this link, read it and then do your configuration.

Moreover make sure email goes from your AX to outside

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Umesh Pandit 9,315 User Group Leader on at

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Hello Nidhi, Have you set these points,

1) Email Parameters

2) Whistling of the server IPs at Email Exchange server

3) Any antivirus

4) Did you tried sending mails to @yourcompany.com or @gmail.com

What error you see?

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Community Member on at

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Hi Juan,

There is nothing in the email sending status.

Thanks :)

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Community Member on at

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Hi Sohaib,

I followed the steps but it didnt work.

I am going to wait till tomorrow to see if the emails are being sent but i started the process in the morning and still havent received any email.

Thank you :)

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Community Member on at

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Hi Umesh,

Yes, all my parameters are set.

And i am trying to send email to my company email address.

Thanks :)

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fsilva-jr 20 on at

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Can you tell us what is your e-mail provider? Office365 maybe?

Does the provider allow e-mail relay?

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Community Member on at

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Hi Francisco,

I am using SendGrid by Google.

The smtp server host name is smtp.sendgrid.net at port 587.

Thanks :)

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fsilva-jr 20 on at

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Check if it allow the Relay function!

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Community Member on at

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Yes, Sendgrid allows Relay function.

sendgrid.com/.../smtp_relay.html

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