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Microsoft Dynamics AX (Archived)
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Email Functionality in AX2012 R2

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Posted on by Microsoft Employee

Hi AXperts,

Happy New Year to you all.

I want to be able to send my customer invoices to my customers directly via email without having to save them to my desktop and then send them out manually.

I followed the steps mentioned in this link : 

https://technet.microsoft.com/en-us/library/aa834374.aspx?f=255&MSPPError=-2147217396

But for some reason, the invoices are still not being sent.

Anybody who has done this and might be able to share insights or any other links / documents around the same?

Thank you so much :)

*This post is locked for comments

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at
    RE: Email Functionality in AX2012 R2

    This is good! in any case, let us know the result!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    I am trying to look into this but getting a 220********** prompt from telnet. It seems like a firewall blocking issue. Will get in touch with my network engineer to check and proceed further.

    Thank you so much all of you :) I really appreciate all the help.

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at
    RE: Email Functionality in AX2012 R2

    Can you test comunication with the SMTP server from your AOs server using Telnet?

    It will help you to see if the AOS server can comunicate with the SMTP server!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    Yes, Sendgrid allows Relay function.

    sendgrid.com/.../smtp_relay.html

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at
    RE: Email Functionality in AX2012 R2

    Check if it allow the Relay function!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    Hi Francisco,

    I am using SendGrid by Google.

    The smtp server host name is smtp.sendgrid.net at port 587.

    Thanks :)

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at
    RE: Email Functionality in AX2012 R2

    Can you tell us what is your e-mail provider? Office365 maybe?

    Does the provider allow e-mail relay?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    Hi Umesh,

    Yes, all my parameters are set.

    And i am trying to send email to my company email address.

    Thanks :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    Hi Sohaib,

    I followed the steps but it didnt work.

    I am going to wait till tomorrow to see if the emails are being sent but i started the process in the morning and still havent received any email.

    Thank you :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Functionality in AX2012 R2

    Hi Juan,

    There is nothing in the email sending status.

    Thanks :)

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