Email Functionality in AX2012 R2

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Posted on by Community Member Microsoft Employee

Hi AXperts,

Happy New Year to you all.

I want to be able to send my customer invoices to my customers directly via email without having to save them to my desktop and then send them out manually.

I followed the steps mentioned in this link :

https://technet.microsoft.com/en-us/library/aa834374.aspx?f=255&MSPPError=-2147217396

But for some reason, the invoices are still not being sent.

Anybody who has done this and might be able to share insights or any other links / documents around the same?

Thank you so much :)

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fsilva-jr 20 on at

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RE: Email Functionality in AX2012 R2

This is good! in any case, let us know the result!
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

I am trying to look into this but getting a 220********** prompt from telnet. It seems like a firewall blocking issue. Will get in touch with my network engineer to check and proceed further.

Thank you so much all of you :) I really appreciate all the help.
fsilva-jr 20 on at

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RE: Email Functionality in AX2012 R2

Can you test comunication with the SMTP server from your AOs server using Telnet?

It will help you to see if the AOS server can comunicate with the SMTP server!
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

Yes, Sendgrid allows Relay function.

sendgrid.com/.../smtp_relay.html
fsilva-jr 20 on at

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RE: Email Functionality in AX2012 R2

Check if it allow the Relay function!
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

Hi Francisco,

I am using SendGrid by Google.

The smtp server host name is smtp.sendgrid.net at port 587.

Thanks :)
fsilva-jr 20 on at

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RE: Email Functionality in AX2012 R2

Can you tell us what is your e-mail provider? Office365 maybe?

Does the provider allow e-mail relay?
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

Hi Umesh,

Yes, all my parameters are set.

And i am trying to send email to my company email address.

Thanks :)
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

Hi Sohaib,

I followed the steps but it didnt work.

I am going to wait till tomorrow to see if the emails are being sent but i started the process in the morning and still havent received any email.

Thank you :)
Community Member Microsoft Employee on at

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RE: Email Functionality in AX2012 R2

Hi Juan,

There is nothing in the email sending status.

Thanks :)