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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Email Functionality in...
Microsoft Dynamics AX (Archived)
Suggested Answer

Email Functionality in AX2012 R2

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Posted on by Community Member

Hi AXperts,

Happy New Year to you all.

I want to be able to send my customer invoices to my customers directly via email without having to save them to my desktop and then send them out manually.

I followed the steps mentioned in this link : 

https://technet.microsoft.com/en-us/library/aa834374.aspx?f=255&MSPPError=-2147217396

But for some reason, the invoices are still not being sent.

Anybody who has done this and might be able to share insights or any other links / documents around the same?

Thank you so much :)

*This post is locked for comments

I have the same question (0)
  • Juan Rafael Profile Picture
    Juan Rafael 405 on at

    Hello Nidhi.

    Review Email status Mail ( Click System administration > Periodic > E-mail processing > E-mail sending status ) and  Batch

    Regards,

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,677 Super User 2026 Season 1 on at

    kindly go through this link, read it and then do your configuration.

    Moreover make sure email goes from your AX to outside

  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,315 User Group Leader on at

    Hello Nidhi, Have you set these points,

    1) Email Parameters

    2) Whistling of the server IPs at Email Exchange server

    3) Any antivirus

    4) Did you tried sending mails to @yourcompany.com or @gmail.com

    What error you see?

  • Community Member Profile Picture
    Community Member on at

    Hi Juan,

    There is nothing in the email sending status.

    Thanks :)

  • Community Member Profile Picture
    Community Member on at

    Hi Sohaib,

    I followed the steps but it didnt work.

    I am going to wait till tomorrow to see if the emails are being sent but i started the process in the morning and still havent received any email.

    Thank you :)

  • Community Member Profile Picture
    Community Member on at

    Hi Umesh,

    Yes, all my parameters are set.

    And i am trying to send email to my company email address.

    Thanks :)

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at

    Can you tell us what is your e-mail provider? Office365 maybe?

    Does the provider allow e-mail relay?

  • Community Member Profile Picture
    Community Member on at

    Hi Francisco,

    I am using SendGrid by Google.

    The smtp server host name is smtp.sendgrid.net at port 587.

    Thanks :)

  • fsilva-jr Profile Picture
    fsilva-jr 20 on at

    Check if it allow the Relay function!

  • Community Member Profile Picture
    Community Member on at

    Yes, Sendgrid allows Relay function.

    sendgrid.com/.../smtp_relay.html

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