Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Answered

Create task on create order

Posted on by 155

When a user creates an order from a quote, depending on the product, and quantity I would like to make one or more tasks.

Example.  If the product is a singing telegram, a new task should be created “Make appointment for singing telegram” when the order is created.

If the quantity of singing telegrams is four. Then four tasks should be created. When the order is created.

Using CRM V9 on premises what would be the best way to achieve this?

  • Verified answer
    Pawar Pravin  Profile Picture
    Pawar Pravin 5,227 on at
    RE: Create task on create order

    Hi Gansea,

    As per my understanding you should go through with plugin approach.

    1. Create plugin on create message of order entity.

    2. Check condition inside plugin code (If product name is "singing telegram" create task and if quantity as 4 then create tasks)

    Please refer below url to create task and appointment using c# code:

    mscrmgmr.blogspot.com/.../plugin-to-create-task-when-new-account.html

    Also make sure that plugin should be synchronous and registered on post create of order (salesorder) entity.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans