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Hi,
My manager is interested in embedding a customer voice survey into a webpage,
the goal is: users can go to the webpage complete the survey, and an Customer Service Hub case will be created from the survey response.
is there a way to trigger a case creation when the survey is submitted?
I've been looking in in Power automate and I haven't seen a connector that looks like it can accomplish this.
Thanks!
Thanks for reaching out. You can create a flow which triggers on survey response record creation in Dataverse. Here is an example video of how the follow up actions can be built on survey responses: www.youtube.com/watch
Hope this helps. If you have further query, please reach out to customervoice@microsoft.com.
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