web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... New look to old look CRM

Customer experience | Sales, Customer Insights,...

Suggested Answer

New look to old look CRM

(1) Share

Report

Report

Posted on by Recytyre

5

Hi,

How can I switch from the new look to the old look in microsoft Dynamics 365 (CRM)

Thanks

Françoise

New look to old l...

Your file is currently under scan for potential threats. Please wait while we review it for any viruses or malicious content.

Categories:

Dynamics 365 Customer Service

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Jimmy Passeti 669 Most Valuable Professional on at

Like (0)

Report

Hello,

You can make that change on the app configuration.

Regards,
Jimmy Passeti | Microsoft MVP
✅ Please mark as Verified if this answered your question!

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Tom_Gioielli 70 Super User 2025 Season 2

#2

Gerardo Rentería Ga... 33 Most Valuable Professional

#3

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans