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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / When I click to go liv...
Customer experience | Sales, Customer Insights,...
Suggested Answer

When I click to go live for Marketing Page I get below Error popup and when I click OK the marketing page does not go live instead status change to "Going Live" and remains like that

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Posted on by Girishpinnacle 5

Hi 

I am working on a marketing project for our client and struggling to get the marketing page go live, a few days back it was fine we created a couple of pages and it was going live BUT since last one week any marketing page is been created it stuck to status reason - " Going Live"  please see screenshot below 

The pop has something to do with cookies so when I copy the link and paste in the browser it takes me to the below link which actually does not make sense to me what it has to do with Marketing page 

https://docs.microsoft.com/en-gb/dynamics365/marketing/cookies

Can someone has face this issues in past and know what is the solution please :) 

Many thanks 

Girish 

 pastedimage1616069779185v1.png

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  • Suggested answer
    Nya Profile Picture
    Nya 29,064 on at

    Hi Girish,

    This tip has nothing to do with the problem you are experiencing.

    I did some searching and found that many people have encountered this problem.

    Here's a solution you can try to solve your problem temporarily.

    (+) Marketing Page status stucked as "Going Live" - Microsoft Dynamics CRM Forum Community Forum

     

    Or if you have set a portal for your Marketing application, you can try to restart your portal.

    1. Go to Power Apps and tick the portal you created. Click the Settings Button. Click the Administration in the right side pop-up dialog.

     pastedimage1616122447249v1.png

    1. Click the Portal Actions and Restart the portal.

     pastedimage1616122454594v2.png

    If the above methods still do not solve your problem, please open the ticket with Microsoft and ask for support.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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