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Customer experience | Sales, Customer Insights,...
Suggested Answer

Creating Opportunity Close Activity with Power Automate Flow - but Opportunity not closing

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Occasionally finding Open Opportunities assosciated with Orders - I have a workflow I run once a week, but ideally want this to be scheduled everyday.

The Flow uses FetchXML to find the Orders that have an Open Opportunity and creates an Opportunity Close Activity for that Opportunity.

It succeeds and I can see the Opportunity Close Activity on the Timeline but does not close the Opportunity - any ideas?


4670.Flow.JPG

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  • Suggested answer
    meelamri Profile Picture
    13,216 User Group Leader on at

    Hi John,

    I recommend you to use WinOpportunity/LoseOpportunity actions to close your opportunities.

    LoseOpportunity: docs.microsoft.com/.../loseopportunity

    WinOpportunity: docs.microsoft.com/.../winopportunity

    You can call these two actions from Flow with the Dataverse connector using the "Perform a bound action"

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi John Andrews,

    Please refer to my answer in the following issue, which contains the detail steps of creating Opportunity Close Activity for Opportunity.

    (+) When added to suppression list, close opportunity - Dynamics 365 Marketing Forum Community Forum

    It should be:

    pastedimage1631236487595v1.png

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