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Service | Customer Service, Contact Center, Fie...
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AutoSet Data field in child entity from parent entity using Plugin

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Posted on by 105

Create option set ‘Member Type’ having values VIP, Govt. Employee, Professional, Student & option set ‘Priority’ having values High, Medium, Low.
Use ‘Member Type’ option set on Account & ‘Priority’ option set on Contact.
Create an intermediate entity to set priority of each member type.
Task is to auto set the ‘Priority’ of Contact depending on ‘Member Type’ of Account.

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  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    You can register your plugin on Post Update of Account Entity. Select Member Type in Filtering Attributes.

    Plugin should get value of Member Type from Context ->Query Expresson/fetchXML to get Priority from intermediate entity based on Member Type value.

    Fetch All contact records based on Account ID then loop thorugh these records and update contact with priority optionset.

    Make sure you create new contact entity object to update priority. Do not use same entity which you get while fetching child contacts based on Account. This will ensure you only update Priority field on Contact.

    You may have to create another plugin on Contact- When Contact gets created in system associated to Account then you should update Contact record Priority value from Parent Account member type intermediate entity.

    Please mark my answer verified if i were helpful

  • Rits Profile Picture
    105 on at

    Thanks Bipin..

    Can you please elaborate do i have to create 2 plugins one for account another for contact

  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    HI,

    Yes.

    We can map field from parent entity to child entity when we create a child record using mapping in relationship behaviour. But your requirement is different.

    docs.microsoft.com/.../map-entity-fields

    Mapping will work only if Field data type, optionset values are same. But as per your requirement you need get the data from intermediate entity based on Memeber Type.

    Please mark my answer verified if i were helpful

  • Rits Profile Picture
    105 on at

    Thanks ,it is solved.

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