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Dynamics CRM 2015 to 2016 Org import was successful but Upgrade from 8.0.0.528 to 8.2.10.24 fails with timeout

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Posted on by damccracken 139

Hello,

We have performed an Dynamics Migration from 2015 to 2016. The import to the new on prem 2016 platform was successful, but now we are getting timeouts for the upgrade on from 8.0.0.528 to 8.2.10.24 in the Depoloyment Manager. 

We have a SQL Server 2019 Database where the Org is imported and working. One thing im noticing as a system admin in Dynamics, I cant assign other users the System Admin role.

I get this error: RoleService::VerifyCallerPrivileges failed. User: 29c262b7-ff7f-e611-8169-005056a84942, PrivilegeName: prvShareDocumentTemplate, PrivilegeId: 1508ba35-cdba-40b4-9920-70aadbf43fa1, Depth: Global, BusinessUnitId: fee94cb0-e20c-e611-815d-005056a802d8</Message>

I believe its because we cant upgrade to 8.2.10.24. 

Does anyone know a solution to this?

The log of the crmdmsnappin when it times out is below: 


01:02:10| Info| CrmAction execution time; InstallDatabaseUpdatesAction; 01:02:56.6995742
01:02:10| Error| Installer Complete: OrganizationDatabaseHotFixer - Error encountered
01:02:10| Error| Exception occured during Microsoft.Crm.Tools.Admin.OrganizationDatabaseHotFixer: Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction
InnerException:
System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)
at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()
at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()
at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer()
at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Crm.Setup.Database.DatabaseUtility.ExecuteSqlCommands(String sql, IDbCommand cmd)
at Microsoft.Crm.Setup.Database.DatabaseUtility.ExecuteSql(InstallDatabase database, String sql, Int32 timeout, Boolean disablePool)
at Microsoft.Crm.Setup.Database.SqlScriptAction.Execute(DatabaseUtility dbUtility)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.ExecuteReleases(ReleaseInfo releaseInfo, Boolean isInstall)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.Install(Int32 languageCode, String configurationFilePath, Boolean upgradeDatabase, Boolean isInstall)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.InstallUpdate(String configurationFilePath, Boolean upgradeDatabase)
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.ApplyDBUpdates(Guid orgId, Nullable`1 operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdatesInternal(Guid orgId, String orgUniqueName, String releaseFilePath, Boolean ignoreErrors, OrganizationOperationType operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdates(Guid orgId, String orgUniqueName, OrganizationOperationType operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
ClientConnectionId:df17ed8c-997c-42de-b644-c8310db860dd
Error Number:-2,State:0,Class:11
InnerException:
System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out

01:02:10| Info| Not setting state to Enabled as it is already set to Enabled
01:02:10| Info| Not setting state to Enabled as it is already set to Enabled
01:02:10| Error| Update Organization with Id=e28ce499-e20c-e611-815d-005056a802d8 failed with Exception:
System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction ---> System.Data.SqlClient.SqlException: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception: The wait operation timed out
--- End of inner exception stack trace ---
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error)
at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync()
at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket()
at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer()
at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.Crm.Setup.Database.DatabaseUtility.ExecuteSqlCommands(String sql, IDbCommand cmd)
at Microsoft.Crm.Setup.Database.DatabaseUtility.ExecuteSql(InstallDatabase database, String sql, Int32 timeout, Boolean disablePool)
at Microsoft.Crm.Setup.Database.SqlScriptAction.Execute(DatabaseUtility dbUtility)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.ExecuteReleases(ReleaseInfo releaseInfo, Boolean isInstall)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.Install(Int32 languageCode, String configurationFilePath, Boolean upgradeDatabase, Boolean isInstall)
at Microsoft.Crm.Setup.Database.DatabaseInstaller.InstallUpdate(String configurationFilePath, Boolean upgradeDatabase)
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.ApplyDBUpdates(Guid orgId, Nullable`1 operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdatesInternal(Guid orgId, String orgUniqueName, String releaseFilePath, Boolean ignoreErrors, OrganizationOperationType operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.ApplyDBUpdates(Guid orgId, String orgUniqueName, OrganizationOperationType operationType)
at Microsoft.Crm.Tools.Admin.InstallDatabaseUpdatesAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
at Microsoft.Crm.Setup.Shared.Installer.Install(IDictionary stateSaver)
at Microsoft.Crm.Tools.Admin.OrganizationOperation.Install(IDictionary stateSaver)
at Microsoft.Crm.Tools.Admin.OrganizationOperation.Execute()
at Microsoft.Crm.Tools.Admin.OrganizationDatabaseHotFixer.Execute()
at Microsoft.Crm.Tools.Admin.ApplyDatabaseHotFixInstaller.ApplyDatabaseHotFix(IApplyDatabaseHotFixInfo applyDatabaseHotFixInfo)
01:02:10| Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
01:02:10| Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 8.2.0010.0024.
01:03:12| Info| Deployment Manager Exit

  • Suggested answer
    damccracken Profile Picture
    damccracken 139 on at
    RE: Dynamics CRM 2015 to 2016 Org import was successful but Upgrade from 8.0.0.528 to 8.2.10.24 fails with timeout

    I was able to resolved this. My account that wasnt on the MSCRM_CONFIG db...but whats weird is that I was able to the import initially with no problem. It imported as 8.0.0.528. When I hit upgrade for 8.2, is when we finally discovered I wasnt properly on the MSCRM_CONFIG DB. My mistake not making sure I was added everywhere but still confused on I was able to import in the first place.

  • Brandon Sambat Profile Picture
    Brandon Sambat on at
    RE: Dynamics CRM 2015 to 2016 Org import was successful but Upgrade from 8.0.0.528 to 8.2.10.24 fails with timeout

    Thank you for using the Dynamics communities.  Have you tried to upgrade from 8.0 to 8.1 and then to the version of 8.2 you mention?

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