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Service | Customer Service, Contact Center, Fie...
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Default Naming Sequence

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Posted on by 96

Hi everyone, 

Is it possible to change the default naming sequence (without changing the sequence of Global address book) when creating a customer? For example, one of our clients has different companies but for only one company, they want to have naming sequence as "LastSpaceFirst". The naming sequence of Global Address Book is FirstLast. 

Thank you

Best Regards, 

Pradeep

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Pppp99,

    You can go to Settings  >> Administration >> System Settings >> General Tab >> Set the full name format, then you can select format you want.

    pastedimage1641968883995v1.png

    Quick tip for changing full-name format in Dynamics 365 Customer Engagement - Microsoft Dynamics 365 Community

  • Pppp99 Profile Picture
    96 on at

    Thanks for the response.

    Seems like the screen you attached is D365 CE.

    Is it also possible to change default naming sequence for only one legal entity(the client has different entities) in D365 F&O?

    Best Regards,

    Pradeep

  • Verified answer
    Community Member Profile Picture
    on at

    Hi Pppp99.

    If you are using F&O, you need post the thread to following forum for further help:

    Dynamics 365 Finance - Forums, Blogs, Support

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