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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / reports not running "T...
Customer experience | Sales, Customer Insights,...
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reports not running "The 'CRM_FullName' parameter is missing a value"

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Posted on by CGFleischmann 208
when I run some reports I get the following error with ID 19970 from MSCRMRoports
Report render failure. Error: The 'CRM_FullName' parameter is missing a value
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
I am sorry, I had a more detailed version complete with screenshots but when posted the entire body got removed, so sorry
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    CGFleischmann Profile Picture
    CGFleischmann 208 on at
    Hi Everyone:
     
    Well I took the following actions to get this working:
     
    1) Add the IUSR_<machine> account into the PrivReportingGroup, ReportingGroup, SQLAccessGroup, and to several SQL groups in the machine itself.
    2) Install SSRS Data Connector and patch it all the way up
    3) Added a login into SQL Management Studio for <doamin>\<machine>, <machine>\IUSR_<Machine> and grant the appropriate rights in SQL
    4) Added <Machine>_ISUR_<machine> in Report Manager with all security roles
     
    All I know is it works by some miracle :-)
     
    A quick not about my environment as as follows:
     
    1) CRM, SQL, and SSRS are all on the same box (not the best for performance or security, but hey it works)
     
     
    So I fixed it and hope that all helps someone in the future who is experiencing this obscure issue :-)
     
     
    Important disclaimers: 1) my situation is unique and what may work for me might not be the solution for you please test any proposed solution in a testing lab before deploying it to production or seek the assistance of your Information Technology department 2) I do things a bit differently given my medical issues so I encourage you to not take my solution as gospel.

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