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Hi,
I have a situation where with my role and admin access I was able to start trace, stop trace and download or upload to cloud but for one of the user I don't see download option and when I opt for upload option all it says uploaded to cloud.
I have looked up lots of articles but unable to find path to navigate to uploaded trace files. Would you be able to help me navigate to that section so that I can download .etl files from that location.
Thank you,
Yegnesh Konathala
Hi Yegnesh,
The trace file is stored by per company. Which means, if other user capture the trace file and uploaded it to cloud in legal entity A, you need to switch your admin account to legal entity A as well to view the uploaded trace file list under legal entity A.
Hello Yagnesh,
To be more precise, you can click on the trace through your admin account, then you will get the option "Captured traces" option. if you click on that you can see the list of traces that are saved per user and date of recording etc. Hope this is clear now. Thanks.
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