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Customer experience | Sales, Customer Insights,...
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In app Marketing- unable to see activity configuration in distribute campaign window

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Hi,

We are using in app campaign management functionality. when distributing the campaign activity via any activity channel we are not able to see our configuration changes in the dialog which're done on the activity itself. E.g. Appointment activity, we have "appointment type" custom field which doesn't appear on the dialog. Any idea why?

0523.pastedimage1608721803260v1.png

whereas the appointment activity itself has a custom field "Appointment type"

2068.pastedimage1608721863061v2.png

We are observing similar behaviour when running quick campaign

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: In app Marketing- unable to see activity configuration in distribute campaign window

    It sounds like it could be two different forms?

    Is one the quick create form while the other is a form of type MAIN?

    8540.pastedimage1608916847669v1.png

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