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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Can't save System ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Can't save System settings

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Posted on by DanielX 10

Dynamics 2016 v8.2.0.8

form Settings-System Settings, after click ok button, no response.

on my dev environment, click ok will update the settings and auto close the 'system settings' window.

Anyone can help on the cause? or how to debug? or how can I change the settings bypass Dynamics web?

  • DanielX Profile Picture
    DanielX 10 on at
    RE: Can't save System settings

    Even on my STG environment, everything works fine.

    So my question is how to debug this issue, since only on my prod environment can repro this. Even create support ticket, we don't allow microsoft to connect our prod environment.

  • DanielX Profile Picture
    DanielX 10 on at
    RE: Can't save System settings

    Tried Chrome, Edge, IE, Firefox on different PC. also tried on Dynamics web server with http://localhost

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    RE: Can't save System settings

    HI,

    Have you tried in differenct browser/Incognito mode of same/different browser?

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Can't save System settings

    Hi,

    It cannot be reproduced unfortunately.

    It is recommended to raise a support ticket for further help.

  • DanielX Profile Picture
    DanielX 10 on at
    RE: Can't save System settings

    This page. By design, after I click 'ok', it will save the settings and close the window.

    But now, nothing happen.

    3252.Untitled.png

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Can't save System settings

    Hi DanielX,

    Would you please specify that the issue occurs in which type of environment?

    Maybe you could attach some screenshots about the button.

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