Finance | Project Operations, Human Resources, ...

Subscription billing - Billing frequency as 28 days

(4) Share

Report

Posted on by Vinay S

174

Good day experts!

I am working on Subscription billing. My client has billing cycle as "28 days".

In the standard, we have daily, monthly, quarterly billing frequency options available in standard but

I want billing frequency as "28 days".

Please assist.

Categories:

Dynamics 365 Finance

Microsoft Dynamics AX

I have the same question (0)

All responses (8)

Answers (0)

Abhilash Warrier 5,426 Super User 2025 Season 2 on at

Like (4)

Report
Hi

Could you please try the below steps -

Go to Subscription Billing > Recurring contract billing > Setup > Billing schedule group

Create a new template

Billing schedule group = Custom

Description = 28 Days Cycle

Billing frequency = Daily

Billing Interval = 28 days

Use repeat logic based on days, not months

If this helped, please mark it as "Verified" for others facing the same issue.
Keep in mind that it is possible to mark more than one answer as verified.

Was this reply helpful? Yes No
Ramit Paul 22,797 Most Valuable Professional on at

Like (0)

Report

Hi,

While Abhilash has replied with the solution, however I want to undertand how the billing schedule us managed with 28 days?

If suppose an example January has 31 days, if you follow 28 days billing scheule, it will end up on 28th January and next billing will start from 29th Jan, is it what you are expecting? If not, can you share the scenario ?

Was this reply helpful? Yes No
André Arnaud de Cal... 301,095 Super User 2025 Season 2 on at

Like (1)

Report

Ramit Paul,

I think it is about 4 weeks cycle for the invoicing. When a year has 52 weeks, it will result in 13 invoices. I have seen that a few times before. There needs to be a correction in case of years with 53 weeks.

Was this reply helpful? Yes No
Vinay S 174 on at

Like (1)

Report

Thanks André.

Thanks for your reply.

You are correct. We follows four week (28 days) cycle and so total 13 periods.

You suggested in the previous reply, needs to be a correction in case of years with 53 week.

Could you please suggest what correction I need do to take care this requirement and

what is the solution of four period with respect to subscription billing?

Thanks in advance.

Was this reply helpful? Yes No
Vinay S 174 on at

Like (2)

Report

Hi Abhilash and André,

I have created new subscription group (Period) for billing interval as 28 days. We follows

four week (28 days) cycle and so total 13 periods.

I have created new billing by taking subscription group as "Period". Billing line

create based on 28 days period but when I am generating invoice I am not seeing any invoice line.

Anything I am missing ?

Then performed "Invoice generate"

No "Invoice generated"

Any thing I am missing? Please advise.

Was this reply helpful? Yes No
Suggested answer

Abhilash Warrier 5,426 Super User 2025 Season 2 on at

Like (1)

Report

Hi Vinay,

Could you please share the screen shot of each steps performed. From the below screenshot, we could identify any issues. Thank You.

Regards,

Abhilash

Was this reply helpful? Yes No
André Arnaud de Cal... 301,095 Super User 2025 Season 2 on at

Like (0)

Report

Hi Vinay,

The standard subscription billing billing schedule is not aware of the correction in case of 53 weeks in a year. I haven't looked into options for manual overrides myself. Maybe it needs an code adjustment.

For generating the invoice, have you tried a date of August 19 or later? The first period shows an end date of August 19.

Was this reply helpful? Yes No
Suggested answer

DAnny3211 11,397 on at

Like (0)

Report
Hi Vinay,

In Dynamics 365 Subscription Billing, the standard billing frequencies (daily, monthly, quarterly, etc.) do not include a native 28-day cycle, which is common for certain industries like telecom or membership services.

Workaround Options:

Use Daily Frequency with Custom Periods:

Set the billing frequency to Daily.

Configure the billing schedule to generate invoices every 28 days by setting the interval accordingly in the billing logic or using a custom recurrence pattern.

Custom Frequency via Extension:

If your client consistently uses a 28-day cycle, consider creating a custom billing frequency via extension or customization.

This can be added to the dropdown and handled in the billing engine logic.

Manual Schedule Setup:

Create a manual billing schedule with renewal lines set every 28 days.

This is less scalable but works for small volumes or pilot setups.

Let me know if you'd like help designing a custom frequency or automating the 28-day logic!

Best regards,
Daniele

Was this reply helpful? Yes No