web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Why do some email records have no MessageID value?

(0) ShareShare
ReportReport
Posted on by 455

Hi Guys,

I'm writing an email sync program, I intend to use messageid as the unique identifier for the source mailbox and the email record in Dynamics CRM. But I found that not all email records have a value of messageid.

Because my this program is a supplement for dynamics email OOB, so if not all email records have messageid value, then I won't be able to determine if an email has actually been synchronized.

I would like to know which value in Dynamics CRM is the source mailbox also exists and can be used as a unique identifier between them.

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 171 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 83

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans