Dynamics Community Forum Thread Details

Few of our users reported client crash when entering General journal line. It is not consistent and happening randomly. Event log shows access violation but the user has necessary privilege to create/post transactions and they were able to create/post transactions after reopening AX. I tried clearing AUC files and usage data, still doesn’t fix the issue. Anyone faced same type of issue, any help on this will be much appreciated.

Application: Ax32.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

at <Module>.SegmentedEntryWrapper.OnSegmentValueChanged(SegmentedEntryWrapper*, Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.SegmentValueChangedEventArgs)

at Microsoft.Dynamics.Kernel.Client.SegmentedEntryEventProxy.OnSegmentValueChanged(System.Object, Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.SegmentValueChangedEventArgs)

at Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.SegmentedEntry.segment_SegmentValueChanged(System.Object, Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.SegmentValueChangedEventArgs)

at Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.Segment.RaiseSegmentValueChangedEvent()

at Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.Segment.SetSelectedValue(Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.AutoCompleteDataEntry)

at Microsoft.Dynamics.Kernel.Client.UI.WPF.Controls.SegmentedEntry.newSegmentTextBox_KeyDown(System.Object, System.Windows.Input.KeyEventArgs)

at System.Windows.Input.KeyEventArgs.InvokeEventHandler(System.Delegate, System.Object)

at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)

at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)

at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)

at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)

at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)

at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs, Boolean)

at System.Windows.Input.InputManager.ProcessStagingArea()

at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)

at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)

at System.Windows.Interop.HwndKeyboardInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawKeyboardActions, Int32, Boolean, Boolean, Int32)

at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(System.Windows.Interop.MSG ByRef, Boolean ByRef)

at System.Windows.Interop.HwndKeyboardInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)

at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

at <Module>._wWinMainCRTStartup()