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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Not possible to cancel...
Microsoft Dynamics AX (Archived)

Not possible to cancel registration in PO

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Posted on by E.Zgurova 165

Hello people, 
I'm not able to unregister item in a PO. I go to Update line-->Registration. And the form is NOT opening.
The thing is, there has been a problem with the arrival journal, I suppose. The PO has 3 lines, there is a posted item arrival journal with these 3 items, but the last one does not appear as Registered in Line quantity in the PO, just stays in "Deliver reminder" field as ordered quantity.
In Inventory Transactions there are 4: registered in this PO, then only "ordered" in transfer order(Transfer order receive), then reserved physical in the same transfer(Transfer order shipment), and then reserved in SO. 
Is there a safe way to unregister the quantity or to make the Registration form work properly? 
P.S.: I manually deleted (from Marking - Transfer order) the connection between the transfer and the PO. But I cannot see what happened in the PO, because when I try to open Marking form for this item, the same happens - it doesn't open.

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  • E.Zgurova Profile Picture
    E.Zgurova 165 on at

    If I delete the transaction from InventTrans table would it reverse the registration of the item, so that I can register it properly? Or it would make things worse?

    I hope somebody has experienced this issue and succeeded in resolving it :)

    It is urgent.

    //Is there any other way to run this form (Registration) for this specific PO line?

  • Verified answer
    E.Zgurova Profile Picture
    E.Zgurova 165 on at

    Well, I found the problem. If that could help somebody who happens to come across the same situation:

    I don't know the reason that caused such thing, but the problem came from messed up InventTransIDs.

    In the purchase order there has been the same item, but the line has been removed. The transaction has it's InventTransOriginId. And the new line, containing the problematic item just hangs somewhere in the order, but has no connection to anything. So that way neither the workflow can proceed, nor the PO can be processed.

    I deleted the old line, changed the new one's InventTransId value with the value from the old line. And now everything is fine.
    But there are some other things to be done, like clearing the old/new purch line quantities from related tables, because AX won't just automatically correct messed up quantities. The item has the same quantity hanging in Ordered and Registered. 
    I'd be glad to hear if someone has any idea how and why this relations' interruption occurred. 

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