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Dynamics 365 Community / Forums / Human Resources forum / Cannot sign into Talen...
Human Resources forum

Cannot sign into Talent - onboarding app

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Posted on by SumayyaAslam

I have just purchased a license for Talent - on board, and I cannot sign in - in the environment from my id onboard.talent.dynamics.com. It keeps on going in loops, and shows the page that says "still working on it".

I have tried clearing the cache, signing out, trying from different browsers, it doesn't work.

I have also tried its trial version, by signing in from a test id - that is working fine, but my licensed profile doesn't work.

Any ideas?

I have the same question (0)
  • Arunraj Rajasekar Profile Picture
    Arunraj Rajasekar 1,743 on at
    RE: Cannot sign into Talent - onboarding app

    Hi Sumayya,

    Normally provisioning of environment takes somewhere between 15 minutes to an hour.  It keeps showing message "We're syncing up some things..." and "Still working on it". Is it going beyond 1 hour?

  • SumayyaAslam Profile Picture
    SumayyaAslam on at
    RE: Cannot sign into Talent - onboarding app

    Oh, thanks for the heads up. I thought its not usual.

    It just passed 45 minutes - may be I can wait and check after an hour or tomorrow. Will update here, if it works.

  • SumayyaAslam Profile Picture
    SumayyaAslam on at
    RE: Cannot sign into Talent - onboarding app

    So, I just kept it open over night and in the morning when I checked back after 17 hours - it gave me an error. I have already open a ticket with Microsoft.

    I still cannot sign in to the paid subscription of Talent - on board app.

  • SumayyaAslam Profile Picture
    SumayyaAslam on at
    RE: Cannot sign into Talent - onboarding app

    Just had a call with the Microsoft agent and apparently this is a bug, which is a work in progress.

  • Arunraj Rajasekar Profile Picture
    Arunraj Rajasekar 1,743 on at
    RE: Cannot sign into Talent - onboarding app

    Thanks for info. Let me know if you got it resolved. 

  • Community Member Profile Picture
    Community Member on at
    RE: Cannot sign into Talent - onboarding app

    Did you ever have any luck with this?

  • Verified answer
    SumayyaAslam Profile Picture
    SumayyaAslam on at
    RE: Cannot sign into Talent - onboarding app

    Yes, i had to purchase onboarding license and wait for 2 days. Microsoft advised that it was a know system bug.

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