In email template of Microsoft dynamic CRM 365 Ctrl + K and hyperlink button not working in Google Chrome and Microsoft Edge

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Posted on by R_Ashish

Hello,

I'm trying to add hyperlink to the email template but the command (CTRL+K) doesn't work in Google chrome and Microsoft Edge for adding hyperlink. Edge and Google were tested but it's work with internet explorer when I highlight the phrase and use (CTRL+K) command, new window opens and there in internet explorer but not in Chrome and Edge browser.