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T&A Error in registrations. Contact your supervisor.

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Posted on by Community Member

Hi,

whenever I try to clock in or register a job, I'm getting this error:

/Attendance-error.png/

I was able to clock in / register a job yesterday, but now there is a red cross next to the workers.

/Attendance-Red-Cross.png/

It seems as they are clocked out, but I can't clock in.

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Manufacturing

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Community Member on at

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Hey Christian,

I have the same issue...did you got it fix?

If yes,how did you got it resolved?

Iam trying to set up time registration functionality ...initially Clock-in, Clock-out & Job registrations was working all fine but other day i started getting these errors 'Error in registrations. Contact your supervisor.' and ' Number sequence 0 does not exist.' ...i did try after changing badge ID & Password of the worker in time registration form.

Can you help me out resolving this.

Thank You.

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Can you check the hotfixes on LCS and whether they apply to your environment?

https://fix.lcs.dynamics.com/Issue/Results?q=clock+in+clock+out&dm=0&v=1_2_8&i=2_1_3_4&ct=1_3_5_4_2_6&ft=1_2_3&cu=&pi=&pm=&pc=&rd=&d=&envId=&permission=&x=9&y=21

Best regards,

Ludwig

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Community Member on at

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Hey,

for us the reason was a missing setup:

The worker was absent, but there was no Absence Code set.

Please check:

Time and attendance > Setup > Groups > Absence groups

Human resources > Absence > Absence codes

Now it should be possible when the worker clocks in

to set an absent reason.

If not maybe you should think about creating a new worker,

which also settled some of my problems, but it was a sandbox only.

For a live production system I recommend to ask an expert Consult for help.

The best Blog out there for this topic:

https://dyntips.com/ax7ta/

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Community Member on at

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Thank you Chris.

Will work on it.

Appreciate your time.

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Community Member on at

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thank you ludwig.

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hugo4castro 4 on at

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Dear community,

I was having the exact same message referred in the original post "Error in registrations. Contact your supervisor", but in the Production floor execution page and solved it by updating the field Get registration time from = User in the Time and attendance parameters page.

Although you might be using the production floor execution page to support production/manufacturing processes, be aware that this one has also some properties and setup directly related with Time and attendance module.

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