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Finance | Project Operations, Human Resources, ...
Suggested Answer

Direct Debit Mandate Generation Error

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Posted on by 240
While creating the Direct Debit Mandate for UK Customer and UK Bank, I am getting error of "The mandatory String with the name 'Debtor Sort Code' must be filled in."
I have updated Sort code in both Customer Bank and Our bank.
We are using ER Config BACS Direct Debit Ext BACS AUDDIS
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  • Suggested answer
    Abhilash Warrier Profile Picture
    6,081 Super User 2025 Season 2 on at
    Hi,

    Please review the below –
    • Ensure the Sort Code is entered in the correct format.
    • Check if there are any spaces or incorrect characters causing validation errors.
    • Open Electronic Reporting (ER) Configurations and check if the BACS Direct Debit Ext BACS AUDDIS setup requires additional fields. Some configurations may have mandatory fields beyond the standard Sort Code.
    • Review the mapping settings in Electronic Reporting to ensure all required fields are populated.

    If this helped, please mark it as "Verified" for others facing the same issue.
    Keep in mind that it is possible to mark more than one answer as verified

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