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Finance | Project Operations, Human Resources, ...
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Refresh licenses

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Posted on by 619

Is there a way to refresh the licenses? The report shows 1490 Enterprise licenses but it should be only round about 500.

When I try to investigate I can see that the system counts enterprise licese as well for users having only "Systeuser" Role assigned. This is wrong as I know.

Any suggestions or help?

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Refresh licenses

    As we use R3 cu10 this problem. Should be fixed. What I found out is that the report shows user roles for that user that are not assigned. I am not sure where this comes from. Is it possible to clean the sysuserlicense.... Tables in general and regenerate them?

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Refresh licenses

    We run R3

  • Verified answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Refresh licenses

    What AX 2012 version do you have? There's a hotfix KB2928112 called "SystemUser role is counted as Enterprise-user". It's released in January 2014. You can find it in Lifecycle Services.

    Description of the hotfix: "The changes in the hotfix include chaning the ViewUserLicense property of the SRSPrintDestinationTokens display menu item from enterprise to server."

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