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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to add the "a...
Customer experience | Sales, Customer Insights,...
Suggested answer

How to add the "add comment" button in the web portal.

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Posted on by Kechi 40

Hi there, 

I need help with displaying the "add comment" button in my timeline.

Below is my activity timeline (Web portal site) 

I managed to get it to display the portal comments that i created on the crm side but i need to be able to add comments on the web portal as well. 

pastedimage1590997705613v1.png

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: How to add the "add comment" button in the web portal.

    You have to go line by line through the script code to comment. In the Presence Builder editor, go to the website page containing the Commenting module. You can add a comment at the bottom of any page or blog post, ... Choose the add comment button that appears above the highlighted text ..

  • Suggested answer
    Dan Pimental Profile Picture
    Dan Pimental 5 on at
    RE: How to add the "add comment" button in the web portal.

    Hi there, I need help with displaying the "add comment" button in my timeline. Below is my activity timeline

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: How to add the "add comment" button in the web portal.

    Hi partner,

    Did you check your web role permission that if the role has the permission to create activities and portal comments?

    Regards,

    Leo

  • Kechi Profile Picture
    Kechi 40 on at
    RE: How to add the "add comment" button in the web portal.

    Hi there, 

    I created a entity form metadata tab "timeline"

    pastedimage1591085413672v1.png

    pastedimage1591085466436v2.png

    The "Add Comment" button still doesn't display 

    pastedimage1591085534241v3.png

  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: How to add the "add comment" button in the web portal.

    Hi partner,

    1.Add Comment Entity Permission to your portal role in D365.

    2.Go to D365 portal->Entity Forms, open your entity form, go to Entity Form Metadata tab, create a new one.

    pastedimage1590999610165v1.png

    Enable the creation for comment.

    pastedimage1590999634930v2.png

    Best Regards,

    Leo

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