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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to add the "a...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to add the "add comment" button in the web portal.

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Posted on by Kechi 40

Hi there, 

I need help with displaying the "add comment" button in my timeline.

Below is my activity timeline (Web portal site) 

I managed to get it to display the portal comments that i created on the crm side but i need to be able to add comments on the web portal as well. 

pastedimage1590997705613v1.png

I have the same question (0)
  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    1.Add Comment Entity Permission to your portal role in D365.

    2.Go to D365 portal->Entity Forms, open your entity form, go to Entity Form Metadata tab, create a new one.

    pastedimage1590999610165v1.png

    Enable the creation for comment.

    pastedimage1590999634930v2.png

    Best Regards,

    Leo

  • Kechi Profile Picture
    Kechi 40 on at

    Hi there, 

    I created a entity form metadata tab "timeline"

    pastedimage1591085413672v1.png

    pastedimage1591085466436v2.png

    The "Add Comment" button still doesn't display 

    pastedimage1591085534241v3.png

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    Did you check your web role permission that if the role has the permission to create activities and portal comments?

    Regards,

    Leo

  • Suggested answer
    Dan Pimental Profile Picture
    Dan Pimental 5 on at

    Hi there, I need help with displaying the "add comment" button in my timeline. Below is my activity timeline

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    You have to go line by line through the script code to comment. In the Presence Builder editor, go to the website page containing the Commenting module. You can add a comment at the bottom of any page or blog post, ... Choose the add comment button that appears above the highlighted text ..

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