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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Dual-Write: Multiple E...
Finance | Project Operations, Human Resources, ...
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Dual-Write: Multiple Environments

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Posted on by ryannorrbom
Hello -
 
I am looking for some resources on best practice with Dual-Write. At this time, it appears our CRM utilization will consist of multiple different applications to serve different business units and their definition of customer. How can we leverage dual-write to serve these applications that would need to be in different environments? 
 
I have two options, but I am not clear if they are the best fit for us. First, have all the apps in one environment, but I am still not sure if we can have multiple Sales Professional apps in one, because that seems like it will present a data problem. Option #2, would be using dataflows between environments. 
 
Any help would be greatly appreciated!
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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,075 Super User 2025 Season 2 on at
    Hi Community user,
     
    With Dual Write you can only keep one F&O environment in sync with one Dataverse environment. If you want to use Dual-write, then all apps and business units should be in the same environment.
     
    If you need to maintain multiple Customer engagement environments with a single F&O instance, you would need to use other integration options.
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    Dual write allows real-time data synchronization between Dynamics 365 Finance and Operations and Dynamics 365 Customer Engagement. As Andre said, they have a one-to-one relationship. For how to set up dual write, you can refer to the link below:
    Guidance for dual-write setup - Finance & Operations | Dynamics 365 | Microsoft Learn
    https://kumarpremm.wordpress.com/2020/08/10/dual-write-step-by-step-guide/
    Best Regards,
    Hana

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