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Hello,
I have an automation running in which I want to send out email reminders to anyone that didn't register for an event.
I get errors when trying to use the same email more than once. Is there any way around this?
Currently, I'm having to duplicate emails which is not a very streamlined approach.
Thanks
Hi Janak,
In fact, it is not one error, is one warning.
Even though with warning notification, customer journey will still be able to go live and run well.
Or you can set up a recurring journey: https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns#set-up-a-recurring-journey
Hi Leah,
See attached screenshot. I am using a 'customer journey'. When adding the same email more than once somewhere in the automation it gives me an error saying I can't do this.
Surely if you're setting up a simple reminder request this should be possible?
Thanks,
Janak
Hi Janak,
What automation you are using?
Could you share details of the error?
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