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Microsoft Dynamics NAV (Archived)

Internal error on Report server - Trial Balance Detail/Summary Report

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Posted on by 315

When we run the Trial Balance Detail/Summary Report (native, unmodified) in NAV 2009 RTC for the period 01/01/13..12/31/13 and click Preview, it runs through the calculations and looks like it is generating but in the end, it displays an error "An error occurred during local report processing. An internal error occurred on the report server. See the error log for more detail"

In the Event log, it says Event 7036 Service Control Manager - The Windows Error Reporting Service service entered the stopped state.

When the same Trial Balance Detail/Summary report is run for a shorter time period say, 01/01/13..01/31/13, it renders the preview correctly. So looks like there is a problem with rendering the Preview of large volume of data in RTC. The report runs and previews correctly through the Classic client. Has anyone seen this issue?

Thank you

Kindest Regards,

-Vasundhara Parameswaran (Vasu)

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I have the same question (0)
  • Aleksandar Totovic Profile Picture
    16,765 on at

    NAV2009 or NAV2009R2? What build you use?

  • Vasundhara Parameswaran Profile Picture
    315 on at

    NAV 6.0 R2 (6.00.33661)

    Thanks

    Kind Regards,

    -Vasu

  • geordie Profile Picture
    on at

    Ecountered the same problem with the same standard report on build no. 33154.

    I was looking at platform hotfixes (mbs.microsoft.com/.../NAV2009SP1PlatformHotfixOverview) but I don't see any specific kb.

    I'll give a try in the next days using the last build available if anything changes.

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