Hi,
We are having an issue with the "Match supplier invoice lines with product receipts" process automation/background process - it has been working well for many months but now it is not. The feature was disabled and then re-enabled and now no matter what we try, we can not get it to pick up new invoices (that are the same as previous ones that had worked) - I can see the polling batch job is running and the "Automatically match supplier invoice lines with product receipts" batch job is generated and executing with no errors.
All of our AP parameters are the same as they were before. We have tried many things, re-initialising the process automations etc but nothing is working.
I saw another post around batch limit where the poster suggested that it may be timing out trying to process old invoices that it's not getting to the new ones but there was no further detail on a solution.
Does anyone have any ideas? Our next step is to raise a support case with Microsoft
Many thanks
leddy
