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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Tracking use/cosumption of D365 Field Service RSO licenses

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Posted on by 156

Hello,

Is there a way to track the use and consumption of the RSO add on licenses? 

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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Microsoft has provided a preview feature that allows you to view the consumption of license:

    https://learn.microsoft.com/en-us/power-platform/admin/view-license-consumption-issues 

    You can use the Licenses (Billings > Licenses) page to see how different licenses are consumed and if there are environments that might require licensing attention.

    pastedimage1683014511265v1.png

  • Suggested answer
    prof711 Profile Picture
    115 on at

    If a bookable resource is enabled for optimization, they require a license. I have a view that shows me those users so I can compare the count with the purchased licenses. I'm not aware of any other way.

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