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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / MATCHING STRATEGY Erro...
Customer Insights - Journeys forum

MATCHING STRATEGY Error loading control

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Posted on by Community Member Microsoft Employee

While trying to edit Matching Strategies we get an Error.
The Error is the same for newly created Strategies or for editing existing ones.
How can we solve this Error and work again on Matching Strategies? 

Error Log: 
TypeError: Cannot read property 'guid' of null at t.getDefaultViewId (https://...dynamics.com/uclient/scripts/0.js?v=1.3.664-181109-013416:47:6182) at SimpleLookupComponentsManager.getViewId (https://...dynamics.com/%7b636779755830000288%7d/webresources/cc_MscrmControls.FieldControls.SimpleLookupControl/SimpleLookupControl.js:1:8533) at SimpleLookupComponentsManager.getEntityNameAndViewKey (https://...dynamics.com/%7b636779755830000288%7d/webresources/cc_MscrmControls.FieldControls.SimpleLookupControl/SimpleLookupControl.js:2:19260) at SimpleLookupControl._checkUpdatedParameters (https://...dynamics.com/%7b636779755830000288%7d/webresources/cc_MscrmControls.FieldControls.SimpleLookupControl/SimpleLookupControl.js:6:25419) at SimpleLookupControl.updateView (https://...dynamics.com/%7b636779755830000288%7d/webresources/cc_MscrmControls.FieldControls.SimpleLookupControl/SimpleLookupControl.js:6:24815) at CustomControlHostRoot._renderMainControlComponent (https://...dynamics.com/uclient/scripts/1.js?v=1.3.664-181109-013416:177:42759) at CustomControlHostRoot.renderWrappedMainElement (https://...dynamics.com/uclient/scripts/1.js?v=1.3.664-181109-013416:177:45875) at CustomControlHostRoot.render (https://...dynamics.com/uclient/scripts/1.js?v=1.3.664-181109-013416:177:49642) at vg (https://..dynamics.com/uclient/scripts/vendor.js?v=1.3.664-181109-013416:116:119) at Yh (https://...dynamics.com/uclient/scripts/vendor.js?v=1.3.664-181109-013416:127:229)

Error code: 0x0Session Id: 7a7c1375-6619-4f86-9206-b865d632a2a3Activity Id: 37a5f1e7-d7f3-4c9c-9cfb-5a382bfe1092

Categories:
Lead Management and LinkedIn
  • SommerX Profile Picture
    SommerX 5 on at
    RE: MATCHING STRATEGY Error loading control

    I had the same problem. I changed the view in my lookup field from type "Lookup View" to "Default Public View" and the problem was solved.

  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: MATCHING STRATEGY Error loading control

    Sorry for the delay in getting back to you.  I was able to prove this out today as a bug and have opened a live site incident on it for a fix.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MATCHING STRATEGY Error loading control

    Sadly not,

    Customer Support just stopped responding.

    [tag:MicrosoftCustomerService]

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MATCHING STRATEGY Error loading control

    Sadly not,

    Customer Support just stopped responding.

    [tag:Microsoft]CustomerService

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MATCHING STRATEGY Error loading control

    Did you ever figure this out?  We are seeing the same thing.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MATCHING STRATEGY Error loading control

    Any ideas?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: MATCHING STRATEGY Error loading control

    Hi Megan,

    thanks for your reply.

    msdyncrm_marketingpageid is still there.

  • megcda Profile Picture
    megcda 2,192 on at
    RE: MATCHING STRATEGY Error loading control

    Hi MDFMWLS,

    Did you delete the msdyncrm_marketingpageid attribute in the Lead Matching Strategy?

    LeadMatching.png

    Thanks,

    Megan

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