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Error while posting an invoice - Item quantity isn't fully allocated.

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Posted on by Yash.V 210

Hi All,

While posting an invoice, we encountered the below error for an item. 

"**One or more line items contain warnings or errors.   Item quantity isn't fully allocated"

But this item was already allocated and fulfilled.  Further I've checked the below Microsoft support document. But this query hadn't resulted in and error records.

https://support.microsoft.com/en-in/help/943954/error-message-when-you-print-the-sop-posting-journal-report-or-the-sal

Now if we check the item transactions, these allocations are not available. So we have tried to reallocate the item in the corresponding order. But it resulted in the error - "Quantity cannot exceed the total item quantity."  

Could any one please advise why the item couldn't be allocated? Many thanks in Advance.

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  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    You can always override the sell price of an item on the sales order/invoice. The sell price will default based on your rules upon initial entry. Once change, however, it will remain at the new value on this order/invoice.

  • Yash.V Profile Picture
    Yash.V 210 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    Thanks for the advice. This was helpful. But actually the price of this item changed recently.

    But we want to invoice the item with the older price only. Will that be fine, if we update the prices in Sales order?

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    You won't be able to use the same order/invoice number but that would be the way to go. Now if the original order still exists you can add this line to it and generate a new invoice.

  • Yash.V Profile Picture
    Yash.V 210 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    Thanks for the quick reply.

    Yes, the issue is only for this item in the invoice. As the invoice was urgent, we had removed this item and posted it. Now we have to create a new invoice for this item. Can we create a new invoice with the same order (which was allocated and fulfilled earlier) ?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    Is it just one line on this invoice with this issue? Click the multi-line display and make sure the invoice quantity matches the sum of the billed quantity and qty fulfilled minus the qty cancelled and qty back ordered.  If it looks right try deleting the line and reentering it.

  • Yash.V Profile Picture
    Yash.V 210 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    Thanks for your reply.

    Actually I've tried to reconcile. But there was no difference.

    Can we try to create a new order, or new item record in the same order?  Please advise.

  • Tami Farrelly Profile Picture
    Tami Farrelly 5,080 on at
    RE: Error while posting an invoice - Item quantity isn't fully allocated.

    Try and use the inventory reconcile and reconcile the items you have an issue with??

    Tami

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