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Customer experience | Sales, Customer Insights,...
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Migrating Users from Internal (AAD) to Guest (AAD)

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Posted on by 173

We're an unusual organisation in that the vast majority of our Dynamics 365 CE Power App users  are outside our organisation.  When the system was implemented, we created AAD accounts in our tenant for these users, and allocated licenses etc.  Not sure why this done (before me!).  We can now provision guest users with the per app licenses and PowerBI licenses that they need, but we have transactions for existing users in Dynamics that we want to preserve, i.e. when we create a guest user for "Person A", we want to ensure that the domain user "Person A"s history is merged (ie, we don't have an audit trail for 2 different user accounts).  So, not an Azure problem, but a Dynamics one.  Perhaps we can somehow update the Dynamics user's SID/object ID from Azure with the "new" one?

Any help or suggestions appreciated.

Steve.

  • Suggested answer
    Marx2020 Profile Picture
    Marx2020 173 on at
    RE: Migrating Users from Internal (AAD) to Guest (AAD)

    thanks Daniel - that certainly gives me a good starting point!  Much appreciated.

    Steve.

  • PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Migrating Users from Internal (AAD) to Guest (AAD)

    Hey Steve.

    Not sure if this might help:  www.marksgroup.net/.../  Basically, if you have 2 "different" users, you can re-assign all records from one to another.

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