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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Integrated, visible Ou...
Customer experience | Sales, Customer Insights,...
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Integrated, visible Outlook calendar

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Posted on by CU04090816-1 8
Hi, I'd like to know if I can integrate the Outlook Calendar and make it visible. 
When I make a telephone appointment with a prospect, I can add it to my calendar but I can't see my free slots, I can only add it.
How can I view the Outlook calendar on sales?
Thank you :)
 
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  • Verified answer
    Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 7,835 Super User 2025 Season 2 on at
    Integrated, visible Outlook calendar
    Hello CU04090816-1,
     
    By configuring the D365 Sales with Exchange Online service and allowing Appointment, Contacts and Task to sync between D365 Sales and Outlook will provide you option to see available slots.
     
    Configure Exchange Sync https://learn.microsoft.com/en-us/power-platform/admin/connect-exchange-online
    Activate Appointment, Contacts and Task Sync https://learn.microsoft.com/en-us/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
     
    Best Regards,
    Daivat Vartak

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