May a user connect to Dyn365 Sales Pro, even if his licence has been removed ?

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Posted on by Laurent PIGEON

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Hello all,

We experienced the following strange behavior : A user had been assigned a Dyn365 Sales Pro licence, and he had been assigned CRM rôles for using the CRM.

When he left, we removed his licence from the O365 admin center, but we let all the CRM settings.

The fact is that he still could connect to the CRM, and make some changes.

Did anyone experienced the same behavior ?

Thank you all,

Laurent

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Laurent PIGEON 115 on at

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RE: May a user connect to Dyn365 Sales Pro, even if his licence has been removed ?

Thank you Pradeep

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Pradeep Rai 5,489 Moderator on at

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RE: May a user connect to Dyn365 Sales Pro, even if his licence has been removed ?

Hi,

Please check below link:

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