Issuing items along with another items in sales order

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Posted on by ahmed.kimo

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Hi,

One of my customers needs to issue items during selling other items in the sales order , For example one product pen should be sold with pen packet in this case sales order will have the following lines .

Item id - Item Name- Price- Quantity - Total Amount

1 - Pen - 10 - 2 - 20 (this item will be in the customer invoice).

2- Pen packet-0-2-0 (This item will not be charged to the customer and it's added here to reduce the quantity from the stock).

How to achieve that ?

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Satish Panwar 14,671 Moderator on at

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Hi Amhed.kimo,

Take a look at supplementary items functionality. blog below describes it a bit.

help.sana-commerce.com/.../supplementary-items

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Zain Mehmood 4,189 Most Valuable Professional on at

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Hi Ahmed.kimo,

You can use Supplementary items for this. You can attach your item with the actual item and sell it to customer. The customer won't be charged for the price of the Supplementary item.

Also you can use Kit items for this purpose. Kits enable individual products to be sold as into sellable unit. By selling products as a kit, you can reduce costs that are associated with order fulfillment and shipping.

For more information on this please see https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-setting-up-retail-product-kits

Please mark YES against the answer that helps. Thanks

Regards,

Zain

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Rahul Mohta 21,042 on at

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supplementary items is the way to achieve it

define at your main item which is a supplementary and suggest whether it is free or not

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