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Increase execution time from 2 minutes

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Posted on by Nafas

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Hi. I have a custom workflow in c# code and call it from workflow in CRM. workflow raise an error as show below in attached image. Has anyone solution for that? I have to say we are using CRM online.

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Guido Preite 54,086 Moderator on at

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There is no way to extend the 2 minutes timeout inside online instances.

You need to rewrite your activity to take shorter than 2 minutes or move the logic to an external server (like Azure)

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Venkatesh Nadar on at

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Hi,

The 2minutes Timeout is standard for workflow and plugin in Dynamics 365 CRM. However, you are making external call from workflow if I understood it right?

Here are some best practices for it-

Set Timeout when making external calls in a plug-in - Power Apps | Microsoft Docs

Best practices and guidance when coding for Microsoft Dataverse - Power Apps | Microsoft Docs

Hope this helps!

Regards.

Venkatesh N

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Bipin D365 28,983 Moderator on at

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Hello,

2-minute Timeout setting for Plugin and Custom workflow can not be increased.

You will need to recheck your workflow logic to minimize the service calls, Also check if you can remove attributes from your service calls which are not required.

Combine multiple service calls in one service call by using link entities concept.

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

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Nafas 160 on at

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I call an external api in my code and have to request to this api many times in my code and check the result in loop. because the result is too huge, checking is too long. I think I can't reduce this logic anymore.

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Mahendar Pal 45,095 on at

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Hi,

I will suggest you to look for the Azure plugin, you can implement your logic in Azure using different options:

Writing Azure aware plugin

docs.microsoft.com/.../write-custom-azure-aware-plugin

Using Azure Webhook ( you can write your logic on the Azure http function and can call it from Azure web hook

docs.microsoft.com/.../use-webhooks

Keep in mind Azure function have different plan if your logic can be completed within 10 min you can use consumption plan but it's going to take more then that, you have to go to premium plan.

docs.microsoft.com/.../functions-scale

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Nafas 160 on at

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public class Mailing : CodeActivity

{

[Input("Customer")]

[ReferenceTarget("contact")]

public InArgument<EntityReference> Customer { get; set; }

protected override void Execute(CodeActivityContext executionContext)

{

IWorkflowContext context = executionContext.GetExtension<IWorkflowContext>();

IOrganizationServiceFactory serviceFactory = executionContext.GetExtension<IOrganizationServiceFactory>();

IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);

try

{

var _pageMailing = 1;

FilterExpression filter = new FilterExpression();

//filter.Conditions.Add(new ConditionExpression("tch_created", ConditionOperator.Equal, "Today"));

QueryExpression _query = new QueryExpression("hup_mailids");

_query.ColumnSet = new ColumnSet(true);

_query.Criteria = filter;

EntityCollection List = service.RetrieveMultiple(_query);

for (int m = 0; m < List.Entities.Count; m++)

{

string url = "apiv3.emailsys.net/.../" + List.Entities[m]["hup_name"] + "/stats/activity?&page=" + _pageMailing;

JObject joResponseMailing = JObject.Parse(_request.Request(url));

JObject ojObjectMailing = (JObject)joResponseMailing["_embedded"];

JArray arrayMailing = (JArray)ojObjectMailing["mailingrecipients"];

int page_countMailing = (int)joResponseMailing["page_count"];

for (int k = 0; k < arrayMailing.Count; k++)

{

var CustomerEmail = (string)arrayMailing[k]["email"];

QueryExpression _query2 = new QueryExpression("contact");

_query2.ColumnSet = new ColumnSet(true);

FilterExpression filter2 = new FilterExpression();

filter2.Conditions.Add(new ConditionExpression("emailaddress1", ConditionOperator.Equal, CustomerEmail));

_query2.Criteria = filter;

EntityCollection List2 = service.RetrieveMultiple(_query2);

if (List2.Entities.Count > 0)

{

var rapidMailAddress = "my.rapidmail.de/.../show.html + List.Entities[m]["hup_name"];

List2.Entities[k]["hup_rapidmailaddress"] = rapidMailAddress;

service.Update(List2.Entities[k]);

}

}

for (int p = 2; p < page_countMailing; p++)

{

url = "apiv3.emailsys.net/.../" + List.Entities[m]["hup_name"] + "/stats/activity?&page=" + p;

JObject joResponseMailing2 = JObject.Parse(_request.Request(url));

JObject ojObjectMailing2 = (JObject)joResponseMailing2["_embedded"];

JArray arrayMailing2 = (JArray)ojObjectMailing2["mailingrecipients"];

int page_countMailing2 = (int)joResponseMailing2["page_count"];

for (int n = 0; n < arrayMailing2.Count; n++)

{

var CustomerEmail2 = (string)arrayMailing2[n]["email"];

QueryExpression _query3 = new QueryExpression("contact");

_query3.ColumnSet = new ColumnSet(true);

FilterExpression filter3 = new FilterExpression();

filter3.Conditions.Add(new ConditionExpression("emailaddress1", ConditionOperator.Equal, CustomerEmail2));

_query3.Criteria = filter3;

EntityCollection List3 = service.RetrieveMultiple(_query3);

if (List3.Entities.Count > 0)

{

var rapidMailAddress2 = "my.rapidmail.de/.../show.html + List.Entities[m]["hup_name"];

List3.Entities[n]["hup_rapidmailaddress"] = rapidMailAddress2;

service.Update(List3.Entities[n]);

}

}

}

}

}

catch (Exception ex)

{

new Exception("Error:" + ex.Message);

throw;

}

}

}

class _request

{

public static string Request(string _url)

{

#region Request

string username = "fdaa101384d00c86767367d575d99184be431950";

string password = "fb0cf7ca6628b474ca632fec5e483ebdc70944a2";

byte[] auth = Encoding.ASCII.GetBytes(username + ":" + password);

string encodedAuth = Convert.ToBase64String(auth);

HttpWebRequest request = (HttpWebRequest)WebRequest.Create(string.Format(_url));

request.Method = "GET";

request.ContentType = "application/hal+json";

request.Headers.Add("Authorization", "Basic " + encodedAuth);

request.Accept = "*/*";

WebResponse webResponse = request.GetResponse();

Stream webStream = webResponse.GetResponseStream();

StreamReader responseReader = new StreamReader(webStream);

string response = responseReader.ReadToEnd();

return response;

#endregion

}

}

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Nafas 160 on at

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I write this code that call an api for mail and get list of mailing and loop for it to find specific contact to update.

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Bipin D365 28,983 Moderator on at

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Hello,

I see you are retrieving all columns from Dynamics crm -

_query.ColumnSet = new ColumnSet(true);

why do we need to do that?

This will impact your performance, so my recommendation is to update your code to select columns which you need instead of retrieving all columns.

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

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Katehuston 15 on at

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Community Member on at

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There is the no way to increase the time but you need to write program in such a way that program will execute within 2 minutes.

juniorcrmblog.blogspot.com/.../ms-dynamic-crm-interview-question-for-2.html

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