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On premise install update from 9.0 to 9.1 fails to update org and cannot create new org

Posted on by 4
  1. We did a new install of Dynamics CRM server 9.0 with a default organization
  2. Ran update 9.0.3.7 server and SRS with no issues
  3. Ran update 9.0.46.15 server and SRS with no issues
  4. When I updated from 9.0.46.15 to 9.1.1.914 the server and database were fine but the organization didn’t update. It stayed enabled and showed there is an update available in Deployment Manager.
  5. If we try to update the organization or create a new organization, we receive the error below.
Setup failed to validate specified Reporting Services Report Server http://HostName/ReportServer. Error: Error occurred while finding an item on the report server.
Could not load file or assembly 'Newtonsoft.Json, Version=11.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

 
This is the hardware we're using:
1 app server running CRM
2 SQL servers with a listener in a failover cluster
1 DB app server to run integration and SSRS with CRM reporting extensions
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  • Suggested answer
    On premise install update from 9.0 to 9.1 fails to update org and cannot create new org
    Hello, 

    Please refer to this answer from this post:
     
    Let us know how it goes.

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