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Customer invoice settlement with bank payment voucher - invoices with TCS - Indian localization - Settlement behaviour is wrong

Posted on by 110

Hi all,

The client is using AX 2009 version.

Customer invoices are posted with TCS.

When one bank receipt is settled with 3 invoices - the settlement behaviour is erratic.

Unlike in AX 2012 (which I have checked), separate settlement entries are shown in history for "TCS" amount of the  invoice.

Further, the amount settled against the respective invoices are not fully correct.

has any body else come across this scenario in AX 2009 indian localization?

Is there any hot fix for this?

Regards

Sriram 

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Customer invoice settlement with bank payment voucher - invoices with TCS - Indian localization - Settlement behaviour is wrong

    Hi Sriram18588,

    Appreciate if you kindly update us on this thread.

    Regards,
    Sourav

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Customer invoice settlement with bank payment voucher - invoices with TCS - Indian localization - Settlement behaviour is wrong

    Hi Sriram18588,

    When you are talking about "TCS invoices", I believe there must be an integration you have done in AX2009.

    Also you did not share any screen shot to know what issue you are facing!

    If this is integration related issue, then you have to check with the developer the settlement logic what they built. You need to check with developer how a single invoice is getting settled with a single payment or multiple invoices are getting settled with single or multiple payments.

    Kindly check and update.

    Regards,
    Sourav

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer invoice settlement with bank payment voucher - invoices with TCS - Indian localization - Settlement behaviour is wrong

    Hi Sriram,

    Have you checked that the hotfixes that MS released are implemented.

    Please see: fix.lcs.dynamics.com/.../Results

    If this is all fine then you might need to fix things yourself as AX2009 is already out of support.

    Is the migration to d365fo a near term alternative?

    Best regards,

    Ludwig

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