RE: Receipt In PO is missing
Hi,
It sounds like something might have happened during the posting of the Receipt. I agree that you may need to create a case to look at the details of the data to determine what the status is of the receipt. If you don't have access to someone you could move your data into a TEST company and give this a try.
1st - Move the data into a TEST company if you can. If not make a backup of the LIVE database.
2nd - Run checklinks on the Purchasing worktable (File > Maintenance > Checkclinks > Purchasing > Insert Purchasing Transaction and Purchasing History). These two are for Purchase Order processing. Let me know if you get anything on the report regarding that PO and or receipt.
3rd - I'm not sure where you were looking when what window you were in when you were trying to open the receipt and received the error "Because it has been removed" Was this in the Receivings Transaction Entry window? Or an Inquiry window? Please explain.
If it's urgent that you get an invoice out, you can ALWAYs enter a manual invoice in Payables and adjust the Accrued Purchases & Accounts payables account just like you would have had it been an invoice in Purchase Order processing. Then we can deal with the rest of the PO line later.
NOTE: The only issue is IF there is a cost is different between the original shipment receipt and the invoice and how you typically account for that.
- If you typically just hit a PPV account, no big deal. You can adjust that later in GL.
- If you typically revalue your inventory, you could adjust cost the layer in the Adjust cost utility window for that receipt if we find it. (Or may have to manually enter it anyway)
Depending on what we find with the Receipt will determine what to do with the rest of the steps. It might be to just close the lines on the PO or close the whole PO itself and adjust Inventory manually. Hard to say. Let me know what happens with checklinks and also where you see the receipt and where you received that error and I'll do what I can to help.
Thanks for using Communities,
Angela Ebensteiner
Microsoft Support
