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Prefilled form fields in a non marketing email

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Posted on by 509

When linking to a Marketing Form with an email, is it only possible to prefill fields when sent via a marketing email, or can this be done with an ordinary email?

Thanks

  • Suggested answer
    mauro mar Profile Picture
    mauro mar on at
    RE: Prefilled form fields in a non marketing email

    Hello,

    sending via our email will ensure we have the right identity (the person opening the form is the same person we have sent an email to).

    Once that identity is established from that point on, we will keep recognizing that person on that device. So at that point for emails sent from other tools or just opening the form in a browser themselves, the form prefill will still work with the correct identity.

    It's only the first time that we need to establish the right identity of that person in our system that they need to open the form from our emails.

    HTH

  • Leipajuusto Profile Picture
    Leipajuusto 110 on at
    RE: Prefilled form fields in a non marketing email

    Ordinary email is used to personal communication, while marketing email is for marketing campaign activities.

    Only marketing email has the mechanism to generate special parameters to links to identify contacts.

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