Customer experience | Sales, Customer Insights,...

In power automate, not able to map contact lookup

(0) Share

Report

Posted on by Shahabaj Khan

I am creating the power automate to create the case. One the case entity contact look up is the mandatory field. When I am trying assign value to the contact look up I am getting error as invalid lookup value.

1) I tried with entity name also

2) Without entity name also

3) Error I am getting

All responses (4)

Answers (0)

Shahabaj Khan 15 on at

Like (0)

Report

RE: In power automate, not able to map contact lookup

No, it is not solving the problem. Perhaps I could able to find the solution. I used lookup entity plural name and in bracket I passed the contact guid and its working.
Community Member Microsoft Employee on at

Like (0)

Report

RE: In power automate, not able to map contact lookup

Hi Partner,

Has the problem been solved? Any updates?

Please click Yes under "Did this answer your question?" to close this thread.

Thanks!

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: In power automate, not able to map contact lookup

Hi Partner,

Has the problem been solved? Any updates?

Please click Yes under "Did this answer your question?" to close this thread.

Thanks!

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Suggested answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: In power automate, not able to map contact lookup

Hi Shahabaj,

1.I notice that one field ‘Contact type’ field is not filled, which result in error “Invalid lookup_type value”.

2.so you need do like following shown, then the flow will run successfully.

Fill contact filed with entity name and select ‘contacts’ as value of contact type:

3.Case is created automatically successfully.

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.