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Service | Customer Service, Contact Center, Fie...
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Documents in Google Drive

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Posted on by 75

Hi Guys!
I have to add Documents to cases entity, but I need to save those documents in a Google Drive location, anybody knows if is it possible do it, and what is the best way to make this integration?

Thanks in advance!

I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: Documents in Google Drive

    Hi Matias,

    Through my test, Microsoft not provide direct integration between crm dynamics 365 and google drive.

    But I notice that there is google drive connector in power automate, maybe you can try to use it.

    https://docs.microsoft.com/en-us/connectors/googledrive/

    so you can use power automate to store document to google drive.

    Go Power Automate(https://us.flow.microsoft.com/en-us/ )

    pastedimage1608712656529v1.png

    Also, I find many third-party apps to connect d365 crm and google drive, but I don't know more about them, maybe you can search and know them if you don’t want to use power automate.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Matias Garcia Profile Picture
    75 on at
    RE: Documents in Google Drive

    Yes, it's a good aproach, but i am thinking in a create a custom entity, called "Documents", this entity should has fields about the file (name, type, etc) and the path of the folder in Google Drive.

    But i don't know how can make a button to upload file and then persist those fields.

    Do you know?

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Documents in Google Drive

    Hi Matias,

    Currently, two ways can upload documents to the entity:

    1.add documents with timeline control.

    There is a 'Notes' entity to which you can upload files and enter regarding notes to it, it in the timeline.

     pastedimage1608792464014v3.png

    Follow these steps to enable Notes section:

    (1) Go to Settings > customization > Customize the system > Entities to click the entity you need.

    Check ‘Notes(include attachment+)’ if not done yet.

    pastedimage1608791913138v1.png

    (2) Go to Settings > customization > Customize the system > Entities > Forms to open the main form.

    Add timeline control to the form.

    pastedimage1608791952168v2.png

    Finally, save and publish all customization.

    2.Integrate SharePoint with D365.

    You can refer following link to configure it.

    https://powerobjects.com/tips-and-tricks/dynamics-365-sharepoint-integration/

    https://docs.microsoft.com/en-us/power-platform/admin/set-up-sharepoint-integration

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • ananeto Profile Picture
    36 on at
    RE: Documents in Google Drive

    If you want to go with Leah Ju's suggestion of integrating D365 with SharePoint, I would refer to www.connecting-software.com/...integration-in-dynamics/, especially the video tutorial.

  • David Lee Kooper Profile Picture
    5 on at
    RE: Documents in Google Drive

    Hello! You can use the Skyvia tool to automate data loading between Dynamics 365 and Google Drive if you have CSV data: skyvia.com/.../integrate-dynamics-crm-google-drive. You only need to configure your export in convenient GUI wizards without coding and use flexible scheduling settings to automate data export.

  • Community member Profile Picture
    on at
    Documents in Google Drive
    I have similar requirement where I need to store documents related to Lead in google drive, can somebody guide me on how to achieve this?
     

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