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How to cancel Posted purchase credit memo created manually from Purchase Credit memo

Posted on by 148
Hi, Team. 
 
Good day! Could you please assist me with cancelling a posted purchase credit memo created manually from Purchase credit memo page? This was incorrectly posted and created and it's currently showing on the aged accounts payable report. I appreciate your assistance on this. Thank you. 
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 5,088 Super User on at
    How to cancel Posted purchase credit memo created manually from Purchase Credit memo
    one more thing to note is you need to take a look at if the credit memo has been applied to the invoice or not. you could go to the vendor ledger entry and check there. If the credit memo open flag shows No, you need to unapply it from the invoice then reverse it per previous suggestions.
     
    Jun Wang
     
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 6,135 Super User on at
    How to cancel Posted purchase credit memo created manually from Purchase Credit memo
    No problem, please mark the answer as verified if it helped. 
     
  • Imari  Profile Picture
    Imari 148 on at
    How to cancel Posted purchase credit memo created manually from Purchase Credit memo
    Thank you, both for your prompt response. :-) 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 62,529 Super User on at
    How to cancel Posted purchase credit memo created manually from Purchase Credit memo
    Hi, the Posted purchase credit memo function does not have a cancel function. As Valentin mentioned, a Purchase invoice needs to be posted to cancel it. You can use the Copy Document feature to copy this credit memo on the Purchase Invoice page.
     
    Hope this helps.
    Thanks.
    ZHU
     
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 6,135 Super User on at
    How to cancel Posted purchase credit memo created manually from Purchase Credit memo
    Create an invoice with the same information/amount. Apply the posted invoice to the credit memo. 
     

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