Hi @HA-05080935-0 ,
The amount adds up correctly (1,100 + 900 = 2,000),so the issue is not an amount mismatch.Looking at your matching rule setup, the problem is
likely with the Group condition set to "Payment reference". Here is what is happening :
The Many-to-Many rule groups transactions using the Payment reference before matching. If the bankstatement transaction does not have a payment reference, or if the payment references on the bank transactions do not match the bank statement,the grouping fails silently with no error and no match is made.
Steps to fix :
1. Check Payment Reference :
Make sure the payment reference on your bank statement transaction matches the payment references on both bank transactions(1,100 and 900).
2. If no Payment Reference is available :
Remove "Payment reference" from the Groupcondition in Step 1 of your matching rule.Use a different grouping field or leave it empty to group by amount only.
3. Many to Many rule requirement :
For Many-to-Many matching to work correctly :
→ Total of selected bank statement lines must equal total of selected bank transactions
→ Grouping condition must match on both sides
→ All checked criteria must be satisfied
Kindly mark this as verified if its helpful !
