Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Getting alert on Bookable resource booking

(0) ShareShare
ReportReport
Posted on by 15

Hello Every one.

I have custom status on booking which is in use from one year and that was working fine, from last 1 months when technician choose the same status they get alert on booking.

Error-in-booking.png Image is not clear, below is the message.

you have canceled this bookable resource booking; canceling a bookable resource booking does not cancel the related work order. the related work order has status: open - completed.

I updated Booking status (status) to committted (before it was cancelled)

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Getting alert on Bookable resource booking

    Make sure you only use booking statuses that have an associated "Field Service Status". "Committed" comes from PSA, it's not a FS status.

  • kashiffayyaz Profile Picture
    kashiffayyaz 15 on at
    RE: Getting alert on Bookable resource booking

    what sort of edit effect? i verified Booking Status( Status) is Finished(Committed)

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Getting alert on Bookable resource booking

    Double check if no one has edited the names or details of the Booking Statuses?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans