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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Merging Account Records
Customer Insights - Journeys forum

Merging Account Records

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Posted on by Community Member Microsoft Employee

Hello, 

How do you merge 2 account records? There are two accounts that are the same (one with a spelling error). Both are active and have contact records attached etc. How do I merge them? 

Thanks, 

Priya

Categories:
Setup and Upgrades
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Merging Account Records

    Thanks, I knew it was super easy.

  • Verified answer
    diegompc Profile Picture
    diegompc 798 on at
    RE: Merging Account Records

    Hi Sabina Priya,

    Go to Accounts, select the ones you want to merge and click on Merge button.

    The button will appear when you select more than one account.

    Regards!!

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