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Customer experience | Sales, Customer Insights,...
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Avoid Break in Emails to Outlook Client

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Posted on by 87

dear community,

when I design an email in the Marketing App and insert a nbsp like Word1 Word2 it works well in the Marketing App, there is no break between Word1 and Word2. But if I open the Mail in Outlook Client the responsive Design could make a break. I recently dont want a break there. Is there any know workaround?

thanks a lot

Ferdinand 

pastedimage1674122289168v2.png

I have the same question (0)
  • Ferdinand Ganter Profile Picture
    87 on at
    RE: Avoid Break in Emails to Outlook Client

    Hi again,

    also <span style="white-space: nowrap;">23. Oktober 2022</span> is not working within Outlook App.

    Anyone has another idea?

    Thanks

    Ferdinand

  • Verified answer
    Jelena Rajkovic Profile Picture
    on at
    RE: Avoid Break in Emails to Outlook Client

    Hello.

    This is by design. Outlook supports breaking all words or not breaking words, so to be sure there are no big words in Outlook we change   to space character.

    If we leave big words it could affect the layouts in Outlook, which would be a bigger problem.

    Setting style on span will be ignored by Outlook, so that's why suggested answer didn't work. You can try to set style on p element and see if it helps.

    The other way is to use code block element instead of text element. Then the code will not be processed and the   will stay there.

    Hope this helps.

    Best regards,

    Jelena

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